We have structured our web site so that you can visit the website without identifying yourself or revealing any personal information about yourself to Doghouse Music or any third party. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.
For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
We collect personal information, such as your name, postal addresses, email address etc. We store this information when you place an order with Doghouse Music or submit your data to us (using a webform or a newsletter sign-up form). This data is held in accordance with our data protection registration notification. When you place an order on this website, we consider the information you enter as private. The information is kept on a secure server protected from outside parties. We offer the opportunity to opt-out of marketing activities such as our email newsletters and postal mailings, and will not pass your data on to third-party companies.
When you place orders or access account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.
Cookies are pieces of data stored on your computer which our website uses to help provide a better user experience. We use cookie technology on our site. No personal information is collected by the cookies; they simply allow you to have a smooth shopping experience and allow us to find trouble spots, understand how visitors interact with Doghouse Music.co.uk and see how many visitors use our website. We recommend that you allow websites to set cookies. We cannot guarantee that you will be able to navigate Doghouse Music.co.uk if you disallow cookies. Below, we have listed the types of cookies we use and how we use them.
- Shopping cart: When you add multiple items to your cart, a cookie is used to remember all the items that are in your cart. This cookie is stored for a short period of time in case you wish to create a basket, and check out later that day.
- Customer login: When you log in to our website, we set a cookie that keeps you logged and means you can check out from our website without having to enter your password more than once. This cookie is also short term and will be remembered for around 24 hours.
- Payment providers: If you wish to pay using Google Checkout, Paypal or Pay4Later Instant Finance, cookies are required to retain your order details when you leave the Doghouse Music website to process your payment on Google Checkout, Paypal or Pay4Later.
- Analytics: We use a service called Google analytics to assess the use of our website, for example we track the number of visitors to the pages on our website. We use this information to improve our customer experience by, for example, ensuring that people get to the pages they want to see as quickly as possible. This cookie stores no personal information about you and your personal browsing activity cannot be monitored. Analytics cookies can be stored for up to around 30 days. This allows us to see how many users have returned to the site after an initial visit.
We may share information with governmental agencies or private companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. We will not provide your information to any other company or organisation for marketing purposes.
We keep all your personally identifiable information secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All email newsletters from Doghouse Music offer automated unsubscribe services so you can opt out of further mailings. To opt out of any other form of marketing, please contact us.
Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.