Terms & Conditions

We are a UK based company and comply with UK consumer law including the Distance Selling Regulations.
 
Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched, up to 7 days from receipt.
 
PLEASE NOTE OUR Returns Policy.
 
Goods must be returned within 7 days of receipt at buyers cost.
 
Goods must be in original packaging. this is important because we spend much effort and time making sure the goods reach you in the right condition so our original  packing is important for the protection of any returned products
 
Goods must not have been used,  have marks, scratches, dents or otherwise be in an un-saleable condition
 
Postage and Delivery
 
Orders arranged for delivery will usually be dispatched within 2-3 days. We will contact you if there are any issues with delivery.

We do not ship to anywhere outside of UK.

 
Pricing/Contract
 
Prices include VAT (Value Added Tax)* at the current UK rate. All prices should be listed as GBP, if you find anything priced wrongly please notify us using the contact page.
 
Goods displayed on this website should be considered as an "invitation to treat". The contract of the sale shall not be deemed as complete until the goods have been dispatched.
 
Payment
 
We accept all major credit cards via Cardsave.
 
Credit Card Security
 
We take online security extremely seriously and have taken all possible steps to ensure that your payment information is processed confidentially and accurately.
 
Product Availability
 
We try to ensure all items for sale are always instock, but sometimes an item will be out of stock. We will e-mail you and let you know if your item is out of stock 
 
Changes
 
If we decide to change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
 

Disclaimer

To the fullest extent permitted at law, Doghouse Music is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Doghouse Music does not represent or warrant that the information accessible via this web site is accurate, complete or current.

Doghouse Music constantly maintains this website to keep it up-to-date and free from errors. However, from time to time, errors in product information and pricing may occur. If you place an order for an item with an erroneous price via our website, we will make contact with you before we accept the order and update/correct the erroneous details as required. You will then have the option of cancelling the order in its entirety, or confirming the order based on the corrected information we have given you. If, for whatever reason, we cannot make contact with you, the order will be treated as cancelled. Likewise, during a sale, or discounted price promotion where limited stock of the item is available at the advertised price, if the goods you have ordered outnumber the quantity available at the discounted price, we will notify you as soon as possible detailing the number of items available for you to purchase at the discounted price. You will have the option of cancelling your order completely; or placing a new order at the correct price for these goods; or purchasing the number of items available at the discounted price. Following this process, you will, of course, be refunded in full for any items ordered that have been cancelled.

Photos and other images on www.doghousemusic.net are for illustration purposes only and whilst Doghouse Music aims to provide accurate imagery, images may not necessarily match the exact appearance of products and services.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Doghouse Music  nor any of its subsidiaries, directors, employees or other representatives will be liable for damages or losses arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages or losses of any kind, including (without limitation) compensatory, direct, indirect or consequential damages or losses, loss of data, income or profit, goodwill, anticipated savings, wasted expenditure or additional third-party charges, loss of or damage to property and claims of third parties. For the avoidance of doubt, Doghouse Music does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of, Doghouse Music its subsidiaries, directors, employees or other representatives.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

 

Errors & Omissions Excepted | Website by Dialog Digital - 215.48